Dispute Resolution Center

Trainings

at DRC

Below you'll find a list of our current trainings and workshops.

Visit our event calendar for full schedule and event details.

Don't see what you're looking for?

Please contact us and we will be happy to create a custom training for your group, business, or organization.


Basic Mediation Training (40 hours)

Cost: $500, scholarships available

Mediation is an effective way to resolve disputes effectively, confidentially, and out of court. In this professional 40-hour training presented by our highly skilled training team, you will learn and practice the skills required to become a neutral facilitative mediator in any setting.

Conflict is normal and inevitable - whether in the home, school, community, workplace, or place of worship. Leaders in all walks of life have a responsibility to help others work through their conflicts.

With additional training, mediator certification is available through the DRC.

Who Will Benefit From Basic Mediation Training:

  • Teachers
  • Human Resource Staff
  • Counselors
  • Supervisors and Managers
  • Regulatory Agency Staff
  • Business Professionals
  • Attorneys
  • Customer Service Staff
  • Law Enforcement
  • Social Workers
  • Ministers
  • Sales People
  • Parents Spouses/Partners
  • Community members interested in becoming volunteer mediators at the DRC

All DRC trainings emphasize:    

  • Interactive Learning
  • Hands-on Role-playing
  • Skill Building

For more details, visit our event calendar. To register call (509) 453-8949.


Family Mediation Training (28 hours)

Cost: $350, scholarships available

This 28-hour advanced training will provide grounding in issues particular to the concerns of couples who are divorced, divorcing, or separated, and those who share the simultaneous challenges of childrearing.   

Vital to successful family mediation is an understanding of the potential effects of divorce or separation on the parties and the children of the family and the complexities of communication between parties who must lead separate lives yet continue a co-parenting relationship.

In this 28-hour training we will give particular focus to issues related to dissolution and property division, as well as parenting issues and the development and use of the Washington State parenting plan form.  Our goals are to ensure mediator comfort and familiarity with this document and to develop the ability to assist clients in negotiating a complete parenting plan.  

Some additional topics include:

  • Ethics and Values
  • Substance Use/Abuse
  • Domestic Violence

All DRC trainings emphasize:    

  • Interactive Learning
  • Hands-on Roleplaying
  • Skill Building

Completion of a 40-hour Basic Mediation Training is a pre-requisite for this class.   

For more details, visit our event calendar. To register call (509) 453-8949.


Co-Parenting Communication (2 hours)

Cost: $35, Scholarships Available

This workshop is designed to benefit all parents: separated, divorced, never married, and united families.   

Workshop Components

  • How to be an effective listener
  • How to be heard without arguing
  • How to communicate in stressful situations
  • How to manage strong emotions
  • The benefits of speaking for yourself

All DRC trainings emphasize:    

  • Interactive Learning
  • Hands-on Role-playing
  • Skill Building

For more details, visit our event calendar. To register call (509) 453-8949.


Workplace Communication and Conflict Management Training (12 hours)

Cost: $200

This 1.5 day training will focus on communication and conflict resolution skills to address workplace problems and disputes.  

The skills learned in this training will be useful in all settings where people interact with one another, such as between coworkers, with customers, between supervisors and employees, and in personal relationships as well.  

Participants will leave with concrete methods for addressing conflict in their workplaces and in their lives.

Training Components

  • Active Listening Skills and Techniques
  • Conflict Theories and Styles
  • Models for Addressing Workplace Conflict
  • Acknowledgement: Restating/Reflecting/Reframing
  • Emotions & Motivations
  • Issues & Interests
  • Power Dynamics
  • Speaking Your Piece
  • Communication Styles

All DRC trainings emphasize:    

  • Interactive Learning
  • Hands-on Role-playing
  • Skill Building

For more details, visit our event calendar. To register call (509) 453-8949.


Professional Communication and Public Relations (16 hours)

Cost: $250, Scholarships Available

At a time when our nation is divided across racial, political, and economic lines, we aim to bridge those divides here at home, and work together towards making Yakima County a safer and more peaceful community.

For this two-day training, we bring together people from different sectors of our community, including locally elected officials, law enforcement, community opinion leaders, and Heritage University students to form Community Response Teams.  Our vision is to equip community leaders to effectively address the needs of their communities and, as a result, improve communication, foster reconciliation, reduce racial tension, and build trust.

All DRC trainings emphasize:    

  • Interactive Learning
  • Hands-on Role-playing
  • Skill Building

For more details, visit our event calendar. To register call (509) 453-8949.


Youth Leadership Course (10 hours)

Cost: $200

This one-month course is designed to equip youth with skills to excel in their personal relationships, in school, and in our community.  Young People in their final year of middle school and older work together to identify personal goals and to chart paths to success.  With the help of experienced mediators and facilitators, youth form concrete strategies for establishing and maintaining healthy relationships, overcoming setbacks, and building internal confidence.

All DRC trainings emphasize:    

  • Interactive Learning
  • Hands-on Role-playing
  • Skill Building

For more details, visit our event calendar. To register call (509) 453-8949.


Restorative Practices (16 hours)

Cost: $250, Scholarships Available

Restorative practice emphasizes accountability and the restoration of relationship.  This two-day training provides a framework for community leaders to work with schools, faith communities, and other relevant organizations to establish and maintain good relationships at the structural (rules/policies) and at the personal levels.  

Training Components

  • Defining the context of the organization and community
  • Using circle process
  • Understanding trauma and the Adverse Childhood Experiences Study
  • Exploring causes of ineffective behavior
  • Skills of restorative discipline
  • Forming respect agreements
  • Collaborative and Proactive solutions

All DRC trainings emphasize:    

  • Interactive Learning
  • Hands-on Roleplaying
  • Skill Building

For more details, visit our event calendar. To register call (509) 453-8949.


Custom Training

You like what we have to offer, but none of our curricula look exactly right?  No problem.  Let our professional training team design a training that is just right for your business, board, or organization.  Our experts specialize in conflict management – let us put our expertise to work for you. You outline your organizational culture and time constraints and we will bring our knowledge and skills. We will meet with you to design the right product for you.

  • $200 per hour for up to 5 people
  • $235 per hour for 6-10 people
  • Call to get the price for larger groups

For more details on custom trainings, please call (509) 453-8949 or inquire online.


Custom Facilitation

Let us help you form an agenda, identify your priorities, and run your meeting for you.  We can come to you, or hold your meeting at our offices. We can generate reports and send them to you after your meeting.

  • $100 per hour for advance interviewing, planning, and travel
  • $200 per hour
  • $225 per hour with multiple facilitators and less than 50 people
  • $275 per hour with multiple facilitators and more than 50 people

For a complimentary meeting to begin planning your next meeting or retreat, please call (509) 453-8949 or inquire online.