Dispute Resolution Center

got conflict?

We can help.

Contact us for more information

Dispute Resolution Center (DRC) of Yakima and Kittitas Counties provides services and training for people to resolve disputes peacefully themselves. Our goal is to build strong, compassionate and peaceful families, businesses, and communities. The DRC provides trained mediators to help conflicted parties listen to each other, discuss issues and negotiate solutions to resolve their differences. 

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132 North 1st Avenue
Yakima, WA 98902

Office Hours

Monday - Thursday
8:30 AM - 4:30 PM
8:30 AM - Noon




Yakima: (509) 453-8949

Kittitas: (509) 925-5123

Toll Free: 1(800) 853-8949



Our Staff:

Sarah Augustine, Executive Director, director@drcyakima.org

Susan Bailey, Office Manager

Lucy Urbina, Intake Coordinator and Yakima County Victim Offender Meeting Coordinator

Miranda Bryan, Intake Specialist and Receptionist

Martin Yanez, Coordinator of Bilingual Services

Evelyn Heflen, Kittitas County Victim Offender Meeting Coordinator and Outreach Worker