Dispute Resolution Center

got conflict?

We can help.

Contact us for more information

Dispute Resolution Center (DRC) of Yakima and Kittitas Counties provides services and training for people to resolve disputes peacefully themselves. Our goal is to build strong, compassionate and peaceful families, businesses, and communities. The DRC provides trained mediators to help conflicted parties listen to each other, discuss issues and negotiate solutions to resolve their differences. 

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132 North 1st Avenue
Yakima, WA 98902

Office Hours

Monday - Friday
9AM - 5PM



Yakima: (509) 453-8949

Kittitas: (509) 925-5123

Toll Free: 1(800) 853-8949



Our Staff:

Sarah Augustine, Executive Director director@drcyakima.org

Susan Bailey, Office Manager

Felicia Staub, Coordinator of Mediators and Training

Lucy Urbina, Intake Specialist and Yakima County Victim Offender Meeting Coordinator

Evelyn Hefflen, Kittitas County Victim Offender Meeting Coordinator and Outreach Worker