Dispute Resolution Center

About us

Who We Are


Sarah Augustine.JPG

Sarah Augustine

Executive Director

Sarah Augustine joined the DRC in 2017.  She remains adjunct professor of Sociology at Heritage University, where she served on the full time faculty for six years.

Sarah received a BA in Sociology and Psychology and an MA in Whole Systems Design with an emphasis in group conflict transformation.  She is the co-founder of Suriname Indigenous Health Fund (SIHF), where she has advocated for vulnerable Indigenous Peoples since 2004. She has represented the interests of Indigenous community partners to their own governments, the Inter-American development bank, the United Nations, the Organization of American States Inter-American Commission on Human Rights, the World Health Organization, and a host of other international actors including corporate interests. She employs shuttle diplomacy and group decision-making strategies to de-escalate conflict and establish common ground between communities and external interests. In addition to her work with SIHF, Sarah has worked as an organizational consultant in strategic planning, facilitation, and mediation.  Sarah has been a mediator for 15 years.

Susan Bailey

Office Manager

Mrs. Bailey joined the DRC staff in 2016. She manages the daily operation of the office as well as the bookkeeping. When she is not working, she enjoys spending time with her husband, kids, and grandkids.  Ms. Bailey is a family mediator.

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Ms. Urbina has been with the Dispute Resolution Center since summer 2010. She has more than 20 years of case management experience in job training and social service programs. She has lived in the Yakima Valley for most of her adult life. Ms. Urbina is a bilingual family, small claims and VOM mediator.

Lucy Urbina

intake coordinator and

yakima county victim offender meeting coordinator


Miranda Bryan

receptionist and assistant intake specialist

Ms. Bryan joined the DRC as a volunteer in 2017, and joined our staff in 2018. She advocates for the interests of all DRC clients, and works tirelessly to assist clients as they move through the mediation process.  Ms. Bryan has completed basic mediation training and family mediation training.


Evelyn Heflen

kittitas county victim offender meeting coordinator and outreach worker

Ms. Heflen has been with the DRC since 2004. She coordinates the DRC’s outreach work in Kittitas County, helping to inform the community and referring agencies about the DRC’s work and how to refer people to it. She also brings youthful offenders together to meet with the people victimized by their crimes.  Ms. Heflen is a family, small-claims and VOM mediator.

Martin Yanez

coordinator of bilingual services

Mr. Yanez has been with the DRC since 2019. He is the coordinator of Bilingual Services. He is a family and small claims mediator.

Martin Yanez was born in Elsa, Texas and migrated with his parents to Washington State many times to work in farm labor until they finally settled in Yakima County. Martin graduated from high school and received his BA degree in Education majoring in Spanish. He taught for three years at Wenatchee High School before becoming director of three major farmworker projects (Parent-Child Centers, Northwest Rural Opportunities and the Farm Workers Health Clinic). Martin has conducted numerous studies and presented his findings to many local, state, and federal commissions and agencies regarding the issues of child labor, farm labor camps, pesticides, education, health care and economics of farm workers. Martin has also worked in programs for migrant workers at Central Washington University, Heritage University, Yakima OIC, Washington State Department of Labor and Industries, and Washington State Migrant Council.  


Board of Directors




Melissa Hill

Melissa was born and raised in the Yakima Valley and lives in Yakima with her family. She earned her
Bachelor’s degree in Education from Eastern Washington University, her Master’s degree from the
University of Alaska Anchorage, and her Ph.D. from the University of Alaska Fairbanks. Melissa is
currently the Assistant Vice President for Student Affairs at Heritage University.




Latasha Larez


Corrine McGuigan.jpg

Corrine McGuigan began her career in education 1972 when she volunteered to work with displaced and emotionally disturbed children in Rochleigh, New Jersey.  Since that time, she has focused both research and practice on the issues of learners with special needs, educator preparation programs, innovative and accountable approaches to teaching and learning, educational leadership, public policy issues related to education, and professional responsibilities inherent in serving children of poverty and learners from non-dominant cultures. Corrine engaged in this work while serving as a faculty of the Graduate School of Education at Saint John’s University in New York, as chair of the joint teacher preparation programs at St. Mary’s College and the University of Notre Dame in Notre Dame, Indiana, as Dean at Gonzaga University, as Academic Vice President at Notre Dame College in Manchester, New Hampshire, and as Provost of Pacific Oaks College in Pasadena, CA.  From 2006-2008 she served as Assistant State Superintendent for Research and Educator Development for the State of Washington.  In July 2009, she returned to higher education at Heritage University, a remarkable institution dedicated to the preparation of first generation higher education students. In that position she designed HU105 – a residency teacher preparation program now recognized as was one of the leading teacher preparation programs in the State and nationally.

While she was Dean of the School of Education at Gonzaga University, the Seattle Times named her as one of the 100 most influential people in the Pacific Northwest – an honor she shared with such notables as Governor Locke, Bill Gates, and Ken Griffey Jr.  In 2001, she was awarded the Bishop’s medal for her work in collaborative and innovative teacher formation programs and for assessment of the needs of communities of poverty in Eastern Washington.


Dary Reed.jpeg

Dary is the founding member and primary Personal Effectiveness Coach as well as one of the personal trainers of Assets LLC. He has been successful in the corporate world for over 44 years leading corporations, sales teams, and developing leaders. He is a gifted speaker and teacher as well as a sought after personal coach. Dary, a graduate of the National Academy of Sports Medicine has devoted years of his life to the study of human behavior. His intense interest and research into high level human performance has helped him to uncover, apply, and teach the principles and disciplines required to achieve high levels of effectiveness and success.

Dary Reed


Originally from Southeastern Idaho, Jamon Rivera has spent the last 13 years in Eastern Washington
transitioning between Yakima and the Tri-Cities. He holds a Bachelor’s of Science Degree from Brigham
Young University and a Master’s of Business Administration Degree from Washington State University.
He has been married to his wife, Stacy for 15 years and together they have four children, three
daughters, and one son. Jamon is currently the Senior Director of Revenue Cycle Operations at Virginia
Mason Memorial Hospital, where he has worked since March of 2014. When he is not working, Jamon
enjoys spending time with his family, snowboarding, fly-fishing, golfing, and playing basketball.

Jamon Rivera

Emily Schwab (2).jpg

Emily is originally from Salem, Oregon and earned an undergraduate degree in history from Oregon State University and her law degree from Seattle University. She is a family law attorney at Hazel & Schwab.  In her free time she enjoys watching classic movies and spending time with family and friends.

Emily Schwab


Lani-Kai Swanhart

Lani-Kai Swanhart received her undergraduate and law degree from the University of Washington.  After
serving as an Assistant Attorney General for 8 years, she was appointed as a Superior Court
Commissioner.  She retired in 2013, having spent 22 years hearing domestic cases.  She lives in Yakima
with her husband and enjoys hiking, skiing, cycling and reading.

Carolyn Thurston.jpg

Carolyn Thurston is the Central Washington University Director of Academic Success and a Law and Justice adjunct faculty member at CWU. She is trained in basic, family, and victim-offender mediation and has been both an instructor and volunteer at Dispute Resolution Center for several years.



Lorintha was born in Yakima and raised in Toppenish. She obtained her degree from Central Washington
University. Lorintha has served as an appellate and associate judge as well as a pro tem judge for many
tribes throughout the United States, and worked for the Yakama Nation for over twenty-five years.

Lorintha Umtuch